Frequently Asked Questions

You've got questions, we've got answers! Take a look at some of our most frequently asked questions.

Planetarium & Theaters

May I go to the planetarium only, without buying general admission?

No, planetarium tickets must be purchased in addition to general admission. Planetarium tickets can be added on site if tickets are available.


Tickets & Pricing

I purchased tickets for a specific time, but may I arrive earlier?

Guests arriving earlier than their reserved ticket time are usually allowed entry whenever they arrive. On the rare occasions when the building is at full capacity, LSC may enforce ticketed entry times for crowd control.


I want to choose a time to visit, but I'm not sure when LSC opens and closes.

Please scroll down to the bottom of our website to see our current hours.


I didn't use my ticket. May I get a refund?

Please note that all sales are final, and refunds are not provided for unused general admission, planetarium, theater, or premium exhibition tickets.


How long can I stay in the Science Center?

There is no time restriction for how long guests can stay in the Science Center while we are open.


I have a discount. How do I apply it online?

Discounted tickets can be verified on site at our Box Office only, on the day of your visit. Purchasing in advance is still highly encouraged, as discounts can be retroactively applied to pre-purchased tickets from our website. Please note discounts cannot be combined with other offers or discounts.


What discounts are available?

Educators receive $10 off of their general admission when ID is shown on site at the Box Office on the day of visit. Active duty and veterans of the US Military receive free general admission for themselves when ID is shown on site at the Box Office on the day of visit. Please note discounts cannot be combined with other offers or discounts.


How do I redeem Bank of America Museums on Us?

Through our partnership with the Bank of America Museums on Us program, all visitors who present an active Bank of America, Merrill, or Bank of America Private Bank debit or credit card and a valid photo ID will receive free general admission on the first full weekend (consecutive Saturday and Sunday) of each month.

To receive this complimentary admission, cardholders must present their card and valid photo ID on site in the general admission line at the box office on the day of their visit. One free general admission is limited to the individual cardholder. This offer is not transferable and not to be combined with other offers.


Members

Do members need to reserve a time too?

When members reserve tickets online they spend less time in the lobby upon arrival. To reserve member tickets, remember to log in using the email address you used to sign up for membership.


I'm a member but I'm being charged for my tickets. How do I reserve member tickets?

Simply log in on the ticketing page using the email address you used to sign up for membership. Once logged in as a member, you will be able to reserve general admission tickets free of charge. Planetarium tickets and tickets for other shows and premium exhibitions will be charged at the reduced member price.


I'm a corporate member. How do I reserve my tickets?

Corporate Members of LSC can redeem their benefits on site at the Box Office on their day of visit with proof of employment provided upon check-in. Any additional tickets beyond those obtained via this benefit can be purchased on site or online in advance.

For information about Corporate Member benefits, please click here.


General Info About Visiting

What are your dining options?

The Cosmic Café, LSC’s brand-new food hall, is now open! You’ll find family favorites including hot and cold sandwiches, house-made pizza, chicken with amazing “awesome sauces” on the side, salads, and snacks. Galaxy Grab and Go is a speedy self-service area where you can pick up a snack, pay, and go. Enjoy a treat on your next visit!


Can I just show up?

We strongly recommend that you purchase tickets online, as tickets may not be available on site.


Is LSC hosting birthday parties?

Yes! Birthday parties are back at Liberty Science Center!

Click here to learn more about our different options and to start booking your party now.