Frequently Asked Questions

You've got questions, we've got answers! Take a look at some of our most frequently asked questions.

Current Exhibitions

What specific exhibits are closed?

Please see the Exhibitions page to see the exhibitions that are currently open.


Planetarium & Theaters

Can I go to the planetarium only, without buying general admission?

No, planetarium tickets must be purchased in addition to general admission. Planetarium tickets can be added on site if tickets are available; however, please keep in mind that our planetarium is operating on reduced capacity and tickets sell out quickly.


When will the 3D theater open?

At this time, we do not know when the 3D theater will open. Once COVID-19 spacing restrictions are reduced or lifted, we look forward to welcoming guests back into our 3D theater.


Tickets & Pricing

I purchased tickets for a specific time, but can I arrive earlier?

Guests arriving early for their reserved ticket time may not be allowed entry to our exhibition spaces until their ticketing time.


I want to choose a time to visit, but I'm not sure when LSC opens and closes.

Please scroll down to the bottom of our website to see our current hours.


I missed my show time. Can I get a refund?

Refunds are not provided for unused planetarium or premium exhibition tickets.


What if I'm late for my arrival time?

Guests arriving late for their reserved ticket time should check in at the Box Office upon arrival.


I have to choose a time for pre-purchased parking. What if I miss that time?

You are free to arrive in the parking lot or stay in the parking lot past the time window on your ticket (our prepaid parking system requires a timed ticket). Please know, however, you may not be allowed entry to our exhibition spaces until the time on your Liberty Science Center admission ticket.


How long can I stay in the Science Center?

There is no time restriction for how long guests can stay in the Science Center while we are open. However, if capacity is reached in any area, we may ask guests to move to a different experience for everyone's safety.


I have a discount. How do I apply it online?

Discounted tickets can be verified on site at our Box Office only, on the day of your visit. Purchasing in advance is still highly encouraged, as discounts can be retroactively applied to pre-purchased tickets from our website.


What discounts are available?

Educators receive $10 off of their general admission when ID is shown on site at the Box Office on the day of visit. Active duty and veterans of the US Military receive free general admission for themselves when ID is shown on site at the Box Office on the day of visit.


How do I redeem Bank of America Museums on Us?

Bank of America cardholders wishing to redeem the Museums on Us benefit can continue to redeem their complimentary general admission on site at the Box Office on the day of their visit with an active BoA credit/debit card and matching photo ID provided upon check-in. The admission is for the cardholder only. Any additional tickets beyond those obtained via this benefit can be purchased in advance.


Members

Do members need to reserve a time too?

Yes, members should reserve tickets online so that LSC can ensure we can manage the capacity of the building for everyone’s safety. When reserving tickets, members should log in using the email address they used to sign up for membership.


I'm a member but I'm being charged for my tickets. How do I reserve member tickets?

Members should reserve tickets online so Liberty Science Center can ensure that we manage the capacity of the building for everyone’s safety. Simply log in by using the email address you used to sign up for membership. Once logged in as a member, you will be able to reserve general admission tickets free of charge. Planetarium tickets and tickets for premium exhibitions will be charged at the reduced member price.


I'm a corporate member. How do I reserve my tickets?

Corporate Members of LSC can continue to redeem their benefits on site at the Box Office on their day of visit with proof of employment provided upon check-in. Any additional tickets beyond those obtained via this benefit can be purchased online in advance.

For information about Corporate Member benefits, please click here.


General Info About Visiting

Do you have dining space available? Is your cafe open?

Guests can now purchase sandwiches, salads, pizza, chicken, drinks, snacks, and more in our cafe on the second floor.


Can I just show up?

We strongly recommend that you purchase tickets online, as tickets may not be available on site. For your safety, we have limited capacity in the building and many of our time slots and theater shows sell out fast.


What are your COVID-19 protocols?

Click here to see our most updated COVID-19 protocols.