Lyndsay Harris-Kyei has spent her career designing, developing, and expanding corporate social responsibility (CSR) and social investment programs at global technology companies. Her approach to driving impact is highly collaborative and employee-centric, knowing that collective action has a multiplier effect.

In her current role as Senior Director of ESG Social Strategy at ServiceNow, Ms. Harris-Kyei aligns the company’s global social investments to its market-defining business strategy. Her growing team is responsible for reporting on social governance and market trends while managing social investments such as community grants, employee volunteering, and in-kind donations. She works closely with internal stakeholders to establish nonprofit partnerships that accelerate the mission of our partner organizations and increase ServiceNow’s brand presence in the ESG market.

At ServiceNow, some of her key accomplishments have been designing the company’s measurable impact goals, increasing employee volunteerism by 75% in one year, building the in-kind donation program, advancing the investment strategy to include total social investment, and completing the first total social impact assessment resulting in a new goal to reach 20M people by 2030. Most recently, Harris-Kyei helped launch ServiceNow.org, helping nonprofits put technology to use as they drive greater impact for their employees, volunteers, and communities.

Previously, Harris-Kyei built and scaled the CSR program at Medidata Solutions, a global technology life science company. While there, she launched an award-winning skills-based volunteering program and the company’s first global impact report. Prior to Medidata, she worked in the Chairman’s office at IAC on corporate philanthropic efforts while managing her own charity-based fashion company, Tent Marketplace.

Harris-Kyei has a master’s degree in International Affairs with a focus on human rights and governance from The New School.