LSC Digital Membership Card FAQs
Liberty Science Center is excited to introduce digital membership cards as a benefit of membership!
Digital membership cards offer convenience and ease of use for members. Eco-friendly and fully integrated with mobile wallets, digital cards streamline the membership process and reduce the costs associated with physical card creation and distribution. Digital membership cards can be downloaded and saved to your smartphone or tablet. Going digital means you never have to worry about forgetting your membership card.
We hope these answers to common questions help you understand your new digital card. Additional questions can be directed to 201.253.1439 or members@lsc.org.
How do I add the membership card to my iPhone?
Access the email from your smartphone and click the "Download" button, then click "Add to Wallet" and "Add." The card will automatically go to your iPhone’s Apple Wallet. It can be accessed in Wallet at any time.
How do I add the membership card to my Android phone?
Android users need to install Wallet Passes from Google Play. After you have the app, access the email from your smartphone and click “Download” in the membership email, and the card will automatically go to your Wallet Passes app, where it can be accessed at any time.
My family member is on this membership account also, how can they receive the card?
Open the Wallet app and locate your membership card. Navigate to the “back” of the card (click the small "i" or the “...” in the corner of your card) and use the “Share Pass” icon to send the card to your secondary member.
How will I use my digital membership card?
Your digital membership card is unique to your membership and displays your name, membership level, expiration date, and a barcode for us to scan. Simply show your digital membership card, along with photo ID, to our staff to take advantage of your member benefits!
Will I still need to show my Photo ID with my digital card when I check in at the Museum?
Yes. The safety of our members is very important to us, and we want to ensure that no one else is using your membership benefits.
Will my digital card update when I renew my membership?
Yes! The digital card will automatically update when your membership information changes. For example, your expiration date and membership level will automatically update the next time you renew or upgrade your membership. This means that you only have to download the card once!
How will my reciprocal benefits work when visiting other organizations?
Simply show your digital membership card at participating organizations.
My name is spelled wrong/membership level is incorrect.
Let’s get that corrected! Please contact members@lsc.org or 201.253.1439 to update your membership record.
I’d prefer not to use this digital membership card, what should I do?
We can continue to mail you a membership card. After renewing your membership online, in person or by mail, please contact members@lsc.org to request a physical membership card. You may also stop by our Membership Information Desk on your next visit and ask for a card to be printed for you.
I don’t have a mobile phone, what can I do?
Please contact members@lsc.org or 201.253.1439 and request a physical membership card.You may also stop by our Membership Information Desk on your next visit and ask for a card to be printed for you.
I downloaded my card but I can’t find it.
If you have an iPhone, the card will automatically download to Apple Wallet. Check the Wallet app for your new card (scroll through any cards that are already there--it may be hiding!). If you have an Android, you’ll need to download Wallet Passes from the Play Store prior to downloading the card.
I am not sure I received my digital card. Can you send it again?
Yes! Please contact us at members@lsc.org 201.253.1439, and we can resend the email for you to download and enjoy your digital membership card. You may also want to check the Junk, Spam, and Unwanted folders of your email.
I still have questions.
Please contact us at members@lsc.org or 201.253.1439 so we can help.